About us

Since 1991, when we started our operations, we have always focused on meeting the needs and expectations of our customers. We have continuously provided the quality and reliability expected from us and carried it forward.

 

We adopt as a principle to fully meet the standards set for our industry by the Istanbul Customs Brokers Association, of which we are a member. In this direction, we care about remaining ethical in terms of professionalism, and we work with all our stakeholders by staying within ethical values.

 

In our company's internal processes; Target times have been determined for each import-export transaction. Our percentages of acting in accordance with our target times are presented to you in a table by our Business Processes Development department.

 

Our aim; to carry out all our transactions within the planned periods and to shorten these periods continuously.

Our processes; It is measured to cover all lines (red, yellow, green), including transactions with multiple items and documents awaiting documents.

 

We care about providing complete and timely service to our customers. We strive for 100% customer satisfaction and happiness. We give importance to the problems and suggestions of our customers, produce fast solutions, and improve our processes so that their problems do not recur.